Privacy Policy

Your privacy matters to us. This Privacy Policy explains how The Optime Studio (“we,” “us,” or “our”) collects, uses, shares, and protects information when you visit theoptimestudio.com or communicate with us.

Who We Are

The Optime Studio is located at 1044 US-1, Suite 203, Jupiter, FL 33477.

Information We Collect

We collect information you provide directly to us, such as when you book a consultation, fill out a contact form, subscribe to updates, or communicate with us. This may include:

• Your name, email address, and phone number;
• Information you choose to include in messages to us;
• Basic technical information automatically collected when you visit our site, such as IP address, browser type, pages visited, and the date and time of your visit.

Please do not submit detailed health information through our website forms. Forms are limited to basic contact information; clinical information is collected securely through our intake process after you become a patient.

How We Use Your Information

• To respond to your inquiries and provide the information or services you request;
• To schedule and manage appointments;
• To send you administrative messages, updates, and (if you opt in) marketing communications;
• To operate, maintain, and improve our website and services;
• To comply with legal obligations.

Protected Health Information (PHI)

Any protected health information you provide as a patient is handled in accordance with our Notice of Privacy Practices and applicable law, including the Health Insurance Portability and Accountability Act (HIPAA) where it applies. This website Privacy Policy governs information collected through our website; PHI is governed primarily by our Notice of Privacy Practices.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our website and practice (such as scheduling, email, payment, and hosting providers), who are obligated to protect your information. Where these providers may handle PHI, we maintain appropriate agreements (including Business Associate Agreements) as required by law. We may also disclose information if required by law or to protect our rights and the safety of others.

Cookies & Analytics

Our website may use cookies and similar technologies, and analytics tools, to understand how visitors use the site and to improve your experience. You can control cookies through your browser settings. Disabling cookies may affect some site features.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices & Rights

You may contact us to ask about the information we hold about you, request corrections, or unsubscribe from marketing emails (using the unsubscribe link or by contacting us). Patients have additional rights regarding their health information as described in our Notice of Privacy Practices.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision. Continued use of our website after changes indicates your acceptance of the updated policy.